Three Sixty Guarantee
Three Sixty Gurantee is a promise that every product you buy from us will travel with you for a lifetime. It will patina and age to become uniquely yours, getting better with every wear.
ORIGINAL LEATHER
All our products are manufactured from raw leather to the final masterpiece, ensuring the highest quality & authenticity.
PROFICIENT ARTISANS
We have well-experienced Artisans who work round the clock to deliver the de best product to our consumers.
SUSTAINABLE & INNOVATIVE
Our Research and Development team is obsessed with innovative sustainable products.
Our Promise
*For quality control reasons, our leather goods are repaired by the same artisans that produce them at our factories in Colombia. We have made great strides in lowering our repair times but the logistical aspect does still play a role. Please allow us 6-8 weeks to repair your leather good.
I need my item repaired. Where do I start?
First, please read through our terms and conditions to make sure you understand our Limited Lifetime Guarantee. After that you can register your item and then fill out a repair form. We'll then contact you from there to set up receiving your item or letting you know more about your repair inquiry.
Do you cover shipping to your offices for repairs?
We do not. Due to the nature of our items being owned around the globe, at this time we cannot offer prepaid labels to get us your item. We suggest using a trusted courier service with tracking and insuring the item for the purchase amount.
How long do repairs take?
We repair all our items at our factories in Colombia to ensure the same care and quality that was put into manufacturing is put into it's repair. Due to this, you can expect a 6-8 week turn around time but we do make every effort to return the item before that time frame.