Shipping policy

  • Products will be dispatched to the address specified in the Order Form only upon registration of the payment and provided effective payment of the purchase price. Delivery to PO boxes will not be allowed.
  • We aim to dispatch all orders within 48 hours from the order confirmation with the exception of sale periods where it may take up to 7 to 10 working days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination authority/customs clearance processes.
  • We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please refer to the email you were sent containing your tracking number or alternatively email us at connect@threesixty.life and we will track your shipment for you.
  • The Shipping charges are commensurate with the Value of the consignment and will be chargeable on each individual product. The same will be shown in the order sheet and subsequent Invoice. The slab of charges are under and applicable on deliveries in India.
  • All domestic orders are shipped via our Courier partners. It takes 7-10 working days for domestic delivery . Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
  • We are unable to redirect orders once items have been dispatched.
  • All orders require a signature upon receipt.
  • Please order from ThreeSixty with enough lead-time to prevent any loss or disappointment resulting from the delivery time as ThreeSixty cannot be responsible for this.
  • If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.
  • If you decide to purchase products belonging to different classes by submitting to ThreeSixty a single Order Form, you should be aware that each Product may be delivered to you at a different timeline.
  • As ThreeSixty purchases may be delivered to addresses other than the billing address given by the card holder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an e-mail and a copy of the invoice will be sent to the card holders registered email address and home address, and we will need a signature upon delivery for all goods shipped.