Refund policy

What is Threesixty’s Cancellation Policy?

You can cancel an order until it has been processed in our warehouse by contacting our customer support team at +91-7042396087. This does not include items purchased on sale. Once canceled, the amount paid by you will be credited back into your bank account in the form of a cash refund within 7 – 10 working days.

Can I modify the shipping address of my order after it has been placed?

Yes. You can modify the shipping address of your order before we have processed (shipped) the order by contacting our customer support team at +91-7042396087. If the updated shipping address is in a different state, additional shipping fees may be charged.

I just canceled my order. When will I receive my refund?

If you have selected Cash on Delivery, there is no amount to refund because you haven’t paid for your order. For payments made using a Credit Card, Debit Card, or Net Banking, you will receive a refund in your account within 7-10 working days after your order has been canceled. Any coupons used are also reinstated to your account.